Accident Reporting
Step 1 - Render assistance to injured parties and call 995 for ambulance.
Step 2 - Take photos of the accident scene and damages to all vehicles and / or property.
Step 3 - To submit witness' statement if any to the accident reporting centre.
Step 4 - Report to your Accident Reporting Centre together with your taxi within 24 hours or the next working day if the accident occurs after the working hours.
  1. Do not remove vehicle or move the injured person.
  2. Do not have any dealings with unauthorized tow-truck operators or touters.
You would need to file a traffic police report within 24 hours if the accident involves:
a) Injury cases with 3 days medical leave or more
b) Fatality
c) Pedestrian or cyclist
d) Foreign vehicle
e) Hit-and-run case

Address: 59 Loyang Drive, Level 4

For Accident Reporting:
Weekdays: 8:00am to 5:00pm
Saturdays: 8:00am to 12:00pm
Sundays 8:00am to 12:00pm

For Enquiries: 
Operating Hours -
Monday to Friday: 8:00am to 5:00pm

Contacts :-
Taxi Repair Status Enquiry: 6214 8303
Loss of Income Payment Enquiry: 6214 8310
Claim Status Enquiry*: 6214 8730 /
*Please enquire only after 3 months from the date of collection of the Taxi

Address: 31 Corporation Road
(If you are driving a CityCab i40, kindly report to CDGE)

For Accident Reporting: 
Weekdays: 8:00am to 5:45pm
Saturdays: 8:00am to 5:00pm
Closed on Sundays and Public Holidays

For Enquiries:
Operating Hours -
Weekdays: 8:00am to 5:45pm
Closed on Weekends and Public Holidays

Contacts -
Taxi Repair Status Enquiry: 6265 7130
Loss of Income Payment Enquiry: 6660 3554 /
Claim Status Enquiry*: 6660 3554 /
*Please enquire only after 3 months from the date of collection of the Taxi

The number is 65508768. You may call them during office hours, 8am to 1230pm, 130pm to 530pm. Mon to Fri, excls Public Holidays.

If you are injured when you are driving our taxi and if the accident happened in Singapore, you may submit the original bill to our General Counter during office hours, we will then help forward your claim to the insurance company.