- My MDT is down, and a passenger wants to pay using an e-voucher card, she passes me the card, what should I do?">My MDT is down, and a passenger wants to pay using an e-voucher card, she passes me the card, what should I do?
- I received a taxi voucher, what should I do?
- My MDT hang, how do I check if my cashless is being successfully credited?
- How do I check my cashless transactions?
- Why did I not receive my cashless?
- What are the accepted cashless payments?
You may submit the E-voucher and the receipt to the diesel kiosk or office. We will then check and process payment through Giro accordingly.
You may take a photo of the E-voucher and receipt, and email it to [email protected]. We will verify and process payment through Giro accordingly.
All cashless transactions made before 23:59 hrs will be credited to cabbies’ UOB bank accounts by the next working day.
If you have not received your cashless refund, please contact DRO at [email protected] with your trip or job number and trip date so that we can assist you.
Company-issued eVouchers, Cards, and Account Services
a) Cabcharge eVouchers
b) Cabcharge cards
Credit/Debit and Store Value Cards
a) Mastercard
b) VISA
c) American Express
d) NETS
e) JCB
f) UnionPay
g) Alipay
Virtual payment methods (e.g. In app payment, Cabcharge Account)
a) Card on File - Master, Visa, JCB, Diners and Amex
b) Nets on File
c) Paylah on FileCabcharge Account
Onboard Payment Methods (e.g. QR Code Payments)
a) Alipay
b) NETS Pay
c) DBS PayLah!
d) OCBC Pay Anyone
d) UOB TMRW
e) WeChat Pay

