Dear Cabby

Please click here for preorder EDM.

1. Submit pre-order
2.  

• Submit your request (for all brands including the new iPhone 12 series) using the preorder request form.
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• Preorder period: 2 Nov (12am) – 6 Nov
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• Click HERE or scan the QR code for the preorder form (subject to change)

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• As there will be limited stocks for the new iPhones during the launch period, the preorder will help us secure stocks, an exclusive arrangement for Comfort.
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• Note that the pre-order form is not an order confirmation form; no contractual obligation between Singtel & customer.

2. Singtel sales rep will contact customers
3.  

• Our sales rep will start to call the customers after 9 Nov, subject to stock availability
• We will contact preorder customers based on the following sequence:
  • Availability of stocks
  • Time of pre-order submission
• Estimated launch for the new iPhone 12:
  • iPhone 12 and 12 Pro - 23 Oct 2020
  • iPhone 12 mini and 12 Pro Max - 13 Nov 2020 (for preorder of these models, sales rep will contact you after 13 Nov, when the preorder phone is available)

3. Collection of phones

• Via express collection at stores or delivery