Q1: Who is eligible?
Comfort and CityCab Taxi drivers. PRIME drivers excluded.
Q2: Which trips count?
Completed Zig booking trips only. Gojek and street-hail excluded.
Q3: What is the incentive period and weekly window?
Weekly from 16 Mar 2026 to 12 Apr 2026. Week runs Monday 00:00 to Sunday 23:59, based on trip Start Time.
Q4: Do EV Taxi drivers receive fuel credits?
No. EV Taxi drivers will receive cash instead.
Q5: Is CPF applied?
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Petrol / Diesel Taxi fuel credits: NOT subject to CPF/Medisave.
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EV Taxi cash payouts: CPF/Medisave applies.
Q6: What are the tiers?
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Tier 1: 60 weekly trips = S$15
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Tier 2: 100 weekly trips = S$25
Q7: When do drivers get paid?
The following Thursday.
Q8: Do cancelled trips count?
No.
Q9: Do Gojek or street-hail trips count?
No.
Q10: Are payouts cumulative?
No. highest-tier-only.
Q11: I do not have a fuel card. What should I do?
If you do not have a fuel card, please visit any CDGE Kiosk to apply for one.
Q12: What should I do if I have questions or think my trip count is wrong?
You can contact us at [email protected] if you have any questions about your incentive or trip counts.
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For trip disputes, please share your Trip History, including:
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Job ID
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Trip dates and times
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A short description of the issue
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Our team will review your case and investigate the discrepancy. We will update you on the outcome once the checks are completed.
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